Terms and conditions
Karpatsi is a brand registered in Spain and the owner lives between Spain and Greece.
By accessing the web site at https://www.karpatsi.com you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. You represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).A breach or violation of any of the Terms will result in an immediate termination of your Services.
- Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Karpatsi´s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:-Modify or copy the materials
-Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
-Attempt to decompile or reverse engineer any software contained on Karpatsi’s web site;
-Remove any copyright or other proprietary notations from the materials; or
-Transfer the materials to another person or “mirror” the materials on any other server.
Τhis license shall automatically terminate if you violate any of these restrictions and may be terminated by Karpatsi at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
- Disclaimer and limitations
The materials on Karpatsi´s web site are provided “as is”. Karpatsi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Karpatsi does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. In no case shall Karpatsi, ,our employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
- Revisions and Errata
The materials appearing on the site karpatsi.com could include technical, typographical, or photographic errors. The brand does not warrant that any of the materials on its web site are accurate, complete, or current. We may make changes to the materials contained on its web site at any time without notice. We don´t, however, make any commitment to update the materials.
- Price and fees
Prices in our site are indicated in Euros (€). Please have in mind that shipments destined outside of Greece or Spain are entitled to import taxes and duty fees, based on the delivery country’s regulations. All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. ‘Karpatsi’ is not responsible for these fees. Please contact your customs office for further information. We apologize for that, but it’s something over us. If the receiver refuses to pay taxes & duties or refuses the delivery for any other reason, the item(s) will be returned to our warehouse in Greece. The order will be refunded only once the item is returned back, excluding return shipping fee, original shipping fee and a 30€ handling and restocking fee will be deducted from the amount of the order.
All the items purchased on www.karpatsi.com cannot be resold except there is an agreement to do so. Otherwise all items are for personal use only. ‘Karpatsi’ reserves the right to refuse orders without explanation.
Colors and textures are represented as good as possible through our pictures and videos. There is no guarantee that your computer monitor’s display of any color will be accurate.
- Governing law/ dispute resolution
All matter related concerning the access of the website www.karpatsi.com, including all disputes, will be governed by the laws of Spain.
- Payment methods
Purchases made through the karpatsi.com online store are secured through trusted internet payment processing company PayPal. All personal debit and credit card information transmitted are handled PayPaL’s secure connections. All personal contact information transmitted to us will not be shared, sold or solicited.???PAYMENT
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.All direct payment gateways –including PayZone, the one used in www.karpatsi.com – adhere to the standards set by PCI-DSS as managed by the Centre Monétique InterBancaire, which is a joint effort of brands like Visa and MasterCard.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We try our best to keep our shop as up to date as possible. There is always a possibility the ordered item(s) appearing available to be sold out. In this case, we refund your money.
- Shipping policy – Delivery time
‘Karpatsi’ needs 1-2 days to finalize the whole transaction depending on the package size. All deliveries are fully tracked and we’ll email you a tracking number once your parcel has been shipped from our warehouse. If you place the order during weekend, we’ll start processing it on Monday. The approximate average time of shipping for Zone 1 countries (EEA & Switzerland) is 5-7 working days and for Zone 2 (Rest of the world) is 10-15.
Placing an order with us, you accept the risk that your package may be delayed during shipment.
- Delayed item
You will receive a tracking number when your order is ready to ship so you can figure out when exactly your parcel will be delivered. We ship all the orders from our studio in Greece or Madrid.
Once you have checked the tracking number and you see that it takes more time than normally (according to the destination place), please contact us via e-mail to email@example.com.
- Return and exchange Policy
If for any reason, you have received the order and you are not happy with the item, you have 14 days to return it (starting from the day you received it), provided that the items are not used and in original condition. No handling or restocking fees will be applied in this case. Products sold at a discounted price do not accept returns. As soon as we receive it back we’ll send you a confirmation mail to inform you about and afterwards we’ll proceed to the refund excluding initial shipping costs. Don’t forget to check your junk mail, because sometimes our emails land in there. The costs for returning the package to us for both returns and exchanges is on the customers own expense.Exchange of products is not accepted. If you would like to order a product in a different color or size you have to place a new order and email us at firstname.lastname@example.org. We will get in contact with you to manage the return of your product. No handling or restocking fees will be applied in this case.
- User comments
If you may have any comments, suggestion or feedback we ‘ll be happy to hear you. Please email us at email@example.com